About AssistLocal
AssistLocal (“we,” “our,” “us”) is a Canadian company that provides digital tools, communication solutions, and software platforms to help local businesses engage with their customers. These Terms apply to any visitor, user, or business interacting with our public websites, support tools, content, and general company-managed online services.
Platform-specific terms (e.g., Notifi SMS marketing) apply in addition to these Terms.
Eligibility
You may use our Services only if:
- You are at least 18 years old; and
- You have the legal authority to enter into a binding agreement.
Businesses using our Services further represent that they are duly registered and operating legally in their jurisdiction.
Acceptable Use
You agree not to use the Services for any unlawful, harmful, or abusive purpose, including:
- Attempting to access restricted systems or data.
- Uploading malicious code or interfering with website functionality.
- Misrepresenting your identity or impersonating another person or business.
- Using automated tools to scrape or collect data from our websites without written permission.
We reserve the right to suspend or block access for users who violate these Terms.
Intellectual Property
All content, branding, trademarks, software, designs, text, and media on AssistLocal websites are the exclusive property of AssistLocal or our licensors.
You may not:
- Copy, reproduce, or republish our content,
- Reverse-engineer any software,
- Use our trademarks without written authorization, except as permitted by law.
Content Submitted by Users
If you submit any content to AssistLocal (e.g., forms, messages, inquiries, feedback), you grant us a non-exclusive, royalty-free license to use that content solely for:
- responding to your request,
- improving our Services, or
- fulfilling our legal obligations.
You remain responsible for ensuring that any content you submit is accurate and lawful.
Third-Party Links
The Services may contain links to third-party websites.
These are provided for convenience only. AssistLocal is not responsible for the content, availability, privacy practices, or security of any external sites.
Users should review the terms and privacy policies of any third-party websites they visit.
Privacy
Your use of the Services is also governed by the AssistLocal Privacy Policy, which explains:
- what personal information we collect,
- how we use it,
- how we protect it, and
- your rights under applicable law (including Québec's Law 25).
By using the Services, you consent to the practices described in our Privacy Policy.
Service Availability and Changes
We strive to keep our Services accessible and functional. However:
- We do not guarantee uninterrupted, error-free availability.
- We may modify, suspend, or discontinue parts of the Services at any time without notice.
- We are not liable for downtime due to maintenance, updates, outages, or factors beyond our control.
Disclaimer
The Services are provided “as is” and “as available”, without any express or implied warranties. AssistLocal does not guarantee:
- the accuracy or completeness of website content,
- that the Services will meet your specific needs, or
- that the Services will be free from errors, viruses, or security vulnerabilities.
Limitation of Liability
To the fullest extent permitted by law:
- AssistLocal is not liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Services.
- AssistLocal's total liability in any claim is limited to the amount you paid to us in the 12 months preceding the claim, if applicable.
Nothing in these Terms limits your rights under Québec consumer protection laws where they apply.
Indemnification
You agree to indemnify and hold AssistLocal harmless from any claims, damages, fines, or legal costs arising from:
- your use of the Services,
- your violation of these Terms, or
- your infringement of any rights or laws.
Governing Law
These Terms are governed by the laws of the Province of Québec and the federal laws of Canada.
Any disputes must be resolved in Québec courts, unless otherwise required by consumer-protection legislation.
Changes to These Terms
These Terms becomes effective as of November 20, 2025. We may update these Terms from time to time. Updated versions will be posted on our website with a revised effective date.
Your continued use of the Services after changes are posted means you accept the updated Terms.